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You’ve fixed the problem and your VPN is working again! Next time your VPN is not working on your iPhone, you’ll know exactly how to fix the problem. Go to Google and search the name of your VPN provider and “customer support” to find their contact information. There may an issue with your account only a customer support representative can resolve. If the steps above haven’t fixed the reason why your VPN is not working on iPhone, it’s time to contact customer support. Your iPhone will shut down, reset, then turn on again. Enter your iPhone passcode, then tap Reset Network Settings to confirm the reset. Open Settings and tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings.
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You’ll also have to reconfigure your VPN and reconnect your Bluetooth devices to your iPhone. Make sure to write down your Wi-Fi passwords before performing this reset, as you’ll have to reenter them once the reset is complete. Reset Network Settings erases all VPN, Wi-Fi, Cellular, and Bluetooth settings on your iPhone and restores them to factory defaults. Search for the name of your VPN, then tap the cloud button to the right of the app in the search results. Now that the app has been deleted, open the App Store and tap on the Search tab in the lower right-hand corner of the screen. Tap Remove App -> Delete App -> Delete to uninstall your VPN app. Press and hold your VPN app’s icon on the Home screen or in the App Library until the menu appears.
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One of the app’s files may have become corrupted, which can cause a variety of problems.
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If one is, tap Update to the right of the app, or tap Update All.ĭeleting and reinstalling an app can give it a fresh start if it’s constantly crashing or experiencing other issues. Scroll down to the app updates section and check to see if an update is available for your VPN app.
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Open the App Store and tap on your Account icon in the upper right-hand corner of the screen.
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Keeping your apps up to date will help you avoid software problems and bugs. It’s possible your VPN provider’s app is out of date. If your VPN is not working regardless of what your connected region is, move onto the next step! Check For A VPN App Update Try opening the app to see if you can quickly change your connected region.įor example, TunnelBear lets you quickly change your connection region by tapping on an interactive map. The way to change your connected region varies depending on your VPN provider. A lot of VPN providers allow you to select your location within their iOS app. It’s possible your VPN is having issues establishing connections from one region, but not others. Let go of the power button when the Apple logo appears on the screen.Ĭhanging the region you’re connecting from can fix an issue with your VPN as well. Wait 30–60 seconds, then press and hold the power button again to turn your iPhone back on. Turn off your iPhone by swiping the power icon from left to right. Press and hold the power button until slide to power off appears. Wait a moment, then press and hold the side button until the Apple logo comes onto the screen. Swipe the power icon from left to right to shut down your iPhone. Press and hold the side button and either volume button simultaneously until slide to power off appears. All the apps and programs running on your iPhone shut down naturally, getting a fresh start when your iPhone reboots. Restarting your iPhone can fix a minor software problem or connectivity issue with your VPN. Tap the switch again to turn your VPN on again. You’ll know your VPN is off when it says Not Connected. Turning it off and back on can fix the problem by resetting the connection between your iPhone and the VPN service provider. There may be a minor connectivity glitch with your VPN. We’ll begin by troubleshooting a potential software problem. We’ve narrowed down the list and can help you find the best VPN for different iPhone models. It can be difficult to choose a VPN provider, as there are dozens of options to choose between. It’s important to only use trustworthy VPN services. When that happens, they can sell your data or use it for malicious purposess.
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The only reason they are free is to get the privilege of being able to funnel your data through their servers. Another major issue to be concerned about is the fact that many free VPNs just can’t be trusted.
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